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Have you been mis-sold an ISA?

ISAs or Independent Savings Accounts are very popular tax-free savings products offered by all the big banks and building societies. You can save cash in a simple Cash ISA, and you can also invest in a Stocks and Shares ISA and benefit from the growth potential of the stock market. The problem is, you can also lose money in a Stocks and Shares ISAs if the stock market falls. If you were mis-sold one of these particular products, you might be able to make a claim. Talk to us today to find out.


Thousands of victims of mis-selling

In 2013, Lloyds Banking Group was fined a record £28 million by the Financial Conduct Authority (FCA) over the way it put staff under pressure to sell a range of investment products.


The FCA investigated sales of these products between 1 January 2010 and 31 March 2012, and found that the bank’s systems and controls were ‘inadequate’. The products involved included critical illness and income protection cover, and investments like Stocks and Shares ISAs. Even today, hundreds of thousands of customers may still be able to claim for compensation.


So if you invested in a Stocks and Shares ISA with Lloyds, or other large financial institutions like Halifax or Barclays Bank in the past, you may have been a victim of mis-selling.

Were you mis-sold an ISA?

When you were deciding whether to invest, did your financial advisor explain the different ISA products to you in detail? You should have been made aware of the risks involved in investing in the stock market through a Stocks and Shares ISA. Even if you understood the risks, this doesn’t mean that the product was right for you.


In addition, your financial adviser should have asked you about your personal circumstances, your future financial plans and retirement, and any other savings and investment products you might have. With all this information, he or she should then have recommended a number of options which were tailored to your specific needs.


During the process, did your financial adviser put pressure on you to invest, and steer you towards a product that wasn’t right for you? Did you feel unduly pressurised into taking out a Stocks and Shares ISA?


If any of this happened to you and you lost money by taking out a Stocks and Shares ISA, you might be able to make a claim. Banks and other financial institutions have to pay compensation if they’ve mis-sold to their clients.


To find out if you’re eligible to receive compensation, contact Hallbrook today and we’ll start the process as quickly as possible. We can help you fight your case to achieve justice and receive the financial redress you deserve.

Excellent service, well worth the commission as I would not have pursued a claim myself.

David Gormley

How can Hallbrook help you?

Hallbrook provides unparalleled claims support to people who have been mis-sold financial services. We help them achieve justice and gain the compensation they deserve. We also publish what we’ve learned representing these private investors, to stop other vulnerable people falling victim to these mis-selling scams. This way, we make it possible for anyone to take control of their money and make better-informed decisions. Since 2010 we have successfully recovered over £60 million in compensation and continue to recover millions every year.


Our Fees

Nothing to pay upfront

We operate a conditional fee agreement, which means you only pay us on the successful completion of your claim.

Please see full Terms for cancellation fees following the 14 day cooling off period.

Successful claims

When your claim has successfully completed, we will charge a fee based on the amount of compensation awarded of between 18% and 36% inc VAT.

Our fees also benefit from a Fee Cap, which means you could pay less. For more information see our full Terms.

Appealing a claim

If you have already claimed for compensation but didn’t receive the amount you’re entitled to, we may be able to appeal on your behalf.

This Fee will be deducted from your compensation and upfront fees do not apply. See full Terms.

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